1. Hardware and Software Support:

   1. • Troubleshooting and maintenance of computers, servers, and networking devices

      • Installation and configuration of operating systems and software applications

      • Hardware and software upgrades and replacements

      • Diagnosing and resolving hardware and software issues

2. Network and Infrastructure Support:

   1. • Network design, implementation, and optimization

      • Firewall and security setup and management

      • Wireless network setup and troubleshooting

      • Network monitoring and performance optimization

      • Server administration and maintenance

3. Data Management and Backup Solutions:

• Data backup and recovery planning

• Implementation of data storage and backup solutions

• Disaster recovery planning and implementation

• Data migration and transfer services

4. Cloud Computing Services:

• Cloud infrastructure setup and migration

• Virtualization and server consolidation

• Cloud-based software deployment and management

• Cloud storage solutions and data synchronization

5. IT Security and Cybersecurity:

• Network security assessment and vulnerability scanning

• Firewall configuration and management

• Intrusion detection and prevention systems

• Anti-malware and antivirus solutions

• Security awareness training for employees

6. IT Consultancy and Project Management:

• IT infrastructure assessment and strategic planning

• Technology roadmap development

• Project planning, execution, and management

• IT procurement and vendor management

7. Help Desk and Technical Support:

• Remote technical support and troubleshooting

• Help desk services for end-users

• User training and knowledge base management

• Incident management and ticketing system